We accept credit cards, PayPal and bank deposit. You can choose payment method at checkout.
Integration is possible at extra cost. For example we do integrate the Avid Artist series controllers into our Producer and Artist workstations. Before you contact us about integrating your controller, think about it. Will you stick with it for years? If not, you might end up with a desk that has a bunch of holes in it.
We offer a standard 2 year warranty on our products. If within 2 years from the purchase date there is any issue with your desk that is due to a manufacturing error, we replace the damaged part.
To clean your desk please use furniture polish. Use a damp, soft cloth only. Do not use large amounts of water. Do not use the hard side of a sponge especially on glossy surfaces.
No. But our resellers do. Contact them for more information.
Not a problem. Disassemble your desk and wrap the parts in bubble wrap to avoid damage during transport.
Desktop height adjustment
Because humans come in many different sizes we think it's very important to adjust each desk individually. Working at a desk that is too high or too low can cause back issues and all kinds of discomfort. Some customers are just fine with the standard height but, more often than not, small adjustments are needed for the best comfort.
Keyboard tray adjustment
Keyboards come in many shapes and sizes. We adjust the keyboard tray height (and in some cases width) to fit most keyboards. This is great because you don't waste leg room needlessly or have a desktop that's too high.
Sure, but it will cost extra. When we change the depth of a desk we need to design new, custom parts for the one desk in question. It takes more time and it is more expensive than going for a standard desk.
Mostly with TNT (now FedEx) and DHL.
It's pretty big, approximately 120x60x40 cm large and weighs about 70KGs. Desks are shipped in a heavy wooden box on a pallet. This provides extra protection and makes returns easier. If you don't want to carry the box inside or if you have no access to an elevator, take the parts out of the box and carry them inside.
The average shipping time to EU countries is 2-3 days. To the USA and Canada 5-7 days.
No worries. Our shipments are insured. In case of damage you either get a brand new desk or a refund. One of the reasons we ship in huge wooden boxes is to avoid shipping damage.
Companies with a valid EU VAT number are allowed to purchase VAT-free. If you have a valid EU VAT number, please add it under your account in the appropriate field or at checkout. Our system will automatically check your number against the VIES.
Companies outside the EU are not subject to VAT in our web shop.
We ship everywhere in the World. Shipping to the EU is free and 399€ to the US and Canada. We are always working on minimising shipping costs. Contact us for a shipping quote if you live outside of those territories.
Around 6-7 weeks, possibly sooner. We always try to ship as fast as possible. Sometimes we get sub par materials and it can take longer. Good things take time.